Check if your “HMRC” email is a scam

Check if your “HMRC” email is a scam

Scammers are getting increasingly sophisticated when using emails purporting to be from HMRC. Often scammers target individuals, but we are seeing organisations being targeted more and more frequently. It is important to remember that HMRC will never send notifications of a tax rebate or refund by email. Nor will it ask you to disclose personal or organisational payment information by email.

HMRC has some helpful online guidance about bogus emails that can be found here:

Phishing and bogus emails

On 25 April HMRC published a list of emails it has recently sent to taxpayers. You can use this list to check whether your email is genuine.

  • Annual tax summary
  • Businesses selling goods through online marketplaces in the UK
  • Employer bulletins
  • Help and support
  • Helping to improve the GOV.UK website
  • HMRC digital products and services ― research with businesses and agents
  • Import and export data trade statistics
  • Intermediaries newsletter
  • Invitation to take part in research
  • Making Tax Digital for VAT
  • One-to-Many Compliance Advisory Board invitation to complete a survey
  • Paying into your Help to Save account
  • Personal Tax Account promotion
  • Register of customs agents and fast parcel operators on GOV.UK
  • Tax-free Childcare service
  • VAT debts reminders
  • VAT EU refund service failed validation
  • VAT registration
  • VAT Returns reminder

You can find more details about these emails here:

Check if an email you’ve received from HMRC is genuine

An email is likely to be bogus if it is not on the list above or a list of earlier emails here:

Check genuine HMRC contacts

You can also set up an automatic email update for the list of emails, so whenever HMRC updates it, you will be notified.

If you have any questions about this, please contact us at helpline@pstax.co.uk