Heidi Browne

Client Success Manager

With a background in B2B consultancy, marketing and sales strategy, Heidi has an astute and creative approach. She has a solid understanding of government frameworks and procurement processes having consulted with Local Authorities, House of Commons, Homes England, National Crime Agency, DEFRA, Police forces and NHS trusts before joining PSTAX and S3TAX as Client Success Manager in 2022.

Within her role, Heidi has an overview of our entire service offering whilst adding a granular focus on campaign relevancy, service delivery and improvement, striving for excellence in communications and process. Working closely with our client base and consultants she identifies areas where support is needed and facilitates effective implementation of this.

When she’s not in client meetings or working on new products with the team, Heidi is also a singer-songwriter with five albums and performs regularly at gigs and festivals.