PSTAX has made considerable investment in software development which enables our Helpline clients to have intuitive, speedy responses to their queries, whether it is by our dedicated telephone line or through email (which is managed by our custom designed Client Relationship Management system).

Both the telephone line and email service are constantly managed during normal working hours, providing our Helpline clients with the security that their routine questions will be swiftly answered.

The Helpline service is limited to queries that can be answered in one hour or less. Where an issue will take longer than one hour to resolve, a separate quotation will be provided before work commences.

Tax Helplines Pricing 2022/23

Over the past year, LAVAT has become PSTAX to reflect our commitment to providing our clients with high quality support and advice across all taxes.

We are pleased to set our helpline offerings for 2022/23, including PSTAX Club, which offers an unrivalled level of support at a very competitive price.


We are pleased to continue our flagship support offering for 2022/23 – PSTAX Club. This annual subscription services provides a comprehensive range of benefits:

  • VAT, Employment Taxes and SDLT helpline
  • Two places at our thrice yearly VAT and Employment Tax forums (which take place at 10 venues across the country
  • Discounted consultancy – at least 10% off our standard hourly rate of £225
  • Two half-day “catch-up” meetings to review progress and discuss future developments
  • Technical briefings – providing an in-depth commentary on topical issues

If purchased separately this range of benefits would cost in excess of £5,000. A PSTAX Club subscription represents outstanding value at £3,350 per annum.

VAT/SDLT and Employment Taxes Helplines

If you don’t want to take advantage of the full range of benefits offered by a subscription to PSTAX Club, you might want to subscribe to either a VAT/SDLT helpline or an Employment Taxes helpline. A single helpline for 2022/23 is priced at £2,450.

VAT and Employment Taxes Forums

PSTAX currently offers 60 Forums every year at 10 different locations  around the UK.

From April 2018 at all of the venues, the Forum will comprise a morning and afternoon on VAT and Employment Taxes (ET) and will entail some six hours of technical discussion across the day separated by a buffet lunch, with other refreshments also provided. You will note that this represents an increase in ET forums from two to three during the subscription period.

Members of PSTAX Club will have incomparable access to current information and relevant updates on taxation matters every year with up to two catch up meetings, regular and frequent technical briefings and the opportunity for two officers to attend six Forums.

  • Forums (VAT and Employment Taxes): £400 for one delegate
  • VAT Forums only: £250 for one delegate
  • Employment Taxes Forums only: £250 for one delegate


Consultancy Hours

Our consultancy charges are £225 per hour, excluding VAT. However,  and back by popular demand, we are pleased to offer pre-paid consultancy hours packages to support your PSTAX Club subscription. The package consists of 30 discounted consultancy hours to use how you wish throughout your contract period. If you need to top-up your hours during the period of your contract, additional hours can be bought at the same price. The pricing is:

Annual Hours             

30           £5400 (£180 p/h)

Further information

To discuss our services, please contact us (using our contact us page).

Placing your order

Please email your purchase order to Louise Collier ( who will send you an acknowledgement and issue an invoice.