PSTAX has made considerable investment in software development which enables our Helpline clients to have intuitive, speedy responses to their queries, whether it is by our dedicated telephone line or through email (which is managed by our custom designed Client Relationship Management system).
Both the telephone line and email service are constantly managed during normal working hours, providing our Helpline clients with the security that their routine questions will be swiftly answered.
The Helpline service is limited to queries that can be answered in one hour or less. Where an issue will take longer than one hour to resolve, a separate quotation will be provided before work commences.
Tax Helplines Pricing 2017-18
Over the past year, LAVAT has become PSTAX to reflect our commitment to providing our clients with high quality support and advice across all taxes.
We are pleased to set our helpline offerings for 2017/18, including the new PSTAX Club, which offers an unrivalled level of support at a very competitive price.
We are pleased to introduce our flagship support offering for 2017/18 – PSTAX Club. This annual subscription services provides a comprehensive range of benefits:
- VAT, Employment Taxes and SDLT helpline
- Two places at our thrice yearly VAT and Employment Tax forums (which take place at 10 venues across the country
- Discounted consultancy – 10% off our standard hourly rate of £200 (from 1 April 2017)
- Two half-day “catch-up” meetings to review progress and discuss future developments
- Technical briefings – providing an in-depth commentary on topical issues
If purchased separately this range of benefits would cost in excess of £5,000. A PSTAX Club subscription represents outstanding value at £2,950 per annum.
VAT/SDLT and Employment Taxes Helplines
If you don’t want to take advantage of the full range of benefits offered by a subscription to PSTAX Club, you might want to subscribe to either a VAT/SDLT helpline or an Employment Taxes helpline. A single helpline for 2017/18 is priced at £1,750.
VAT and Employment Taxes Forums
PSTAX currently offers 60 Forums every year at 10 different locations around the UK.
For the last few years we have offered quarterly VAT Forums but, from the start of the next financial year, they will be held every four months. We have found recently that many of the items covered by our Forums have been updates to previously discussed matters; by holding the Forums three times a year, we will be able to provide more new and relevant material each time, in addition to any relevant updates. We recognise too that due to increased workloads it is increasingly difficult for local authority staff to have work time away from their duties in the office; by reconfiguring our Forum schedule we hope that officers will find attendance more accessible.
The Forums will be better focused to provide attendees with new and relevant information that will have a practical benefit for the attending delegates and their organisations.
From April 2017 at all of the venues, the Forum will comprise a morning and afternoon on VAT and Employment Taxes (ET) and will entail some six hours of technical discussion across the day separated by a buffet lunch, with other refreshments also provided. You will note that this represents an increase in ET forums from two to three during the subscription period.
Members of PSTAX Club will have incomparable access to current information and relevant updates on taxation matters every year with up to two catch up meetings, regular and frequent technical briefings and the opportunity for two officers to attend six Forums.
- Forums (VAT and Employment Taxes): £400 for one delegate
- VAT Forums only: £250 for one delegate
- Employment Taxes Forums only: £250 for one delegate
Our consultancy charges are £200 per hour, excluding VAT. However, and back by popular demand, we are pleased to offer pre-paid consultancy hours packages to support your PSTAX Club subscription. The package consists of 30 discounted consultancy hours to use how you wish throughout your contract period. If you need to top-up your hours during the period of your contract, additional hours can be bought at the same price. The pricing is:
30 £4800 (£160 p/h)
To discuss our services, please contact us (using our contact us page).
Placing your order
Please email your purchase order to Louise Collier (email@example.com) who will send you an acknowledgement and issue an invoice.